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1953-2003 - 50 Years of Promoting International Education & Understanding

Admissions Registrar

Job Description

Background to the post
St. Clare's offers a diverse array of courses at pre-university and university levels and in English language. Until relatively recently there was a central admissions office for all students on all courses throughout the year. More recently admissions have become more decentralised, recognising the different approaches appropriate to handling applications for different courses, and reflecting moves towards developing a more federal arrangement of courses within the overall organisation. However, many enquiries are received centrally and the Admissions Office has responsibility for filtering all applications to St. Clare's. The post, based in the Admissions Office, has three elements.

  • Primarily it concerns administration associated with admissions to pre-university courses.

In addition, however, it involves

  • dealing with all other admissions enquiries received by the Admissions Office - to a large extent by directing them to the appropriate admissions area

  • maintaining statistics about all general and pre-university course enquiries received.

The post is relatively new, and has taken shape under the present incumbent, who has been here for about a year, and is leaving for medical reasons.

The Admissions Office receives enquiries by all means: personal callers, telephone, fax, letter, and increasingly, and to the largest extent, by email. In sorting, redirecting or otherwise handling these enquiries, the Admissions Registrar has a key function relating to all courses. Enquiries that are clearly for Liberal Arts, for 18+ English or for short courses are passed directly to people with admissions responsibility for those areas. Others are likely to be for one of the pre-university courses: International Baccalaureate (IB), Pre-IB, EC16+ and University Foundation Course. The Admissions Registrar and the Director of Studies will deal with these. The Principal is also involved in admissions processes for these courses. He meets prospective students and parents whenever possible, and takes an overview of all College admissions, particularly in the interaction with other areas, such as residential provision, academic staffing and marketing.

In other cases, the needs of enquirers are not always readily categorised. Further information may be required to determine which, if any, course may be relevant. It is hoped that the Admissions Registrar will have, or in time will acquire, sufficient background to be able to handle knowledgeably such general enquiries, and those that relate specifically to pre-university courses.

Although not an essential part of the post, there is the possibility of the Admissions Registrar having some involvement in the external marketing and promotion of pre-university courses. For someone with such interests and aptitudes, the post could be shaped to reflect this.

The College uses a single database for all students on all courses. It is imperative that the integrity of the single student database is maintained, although admissions have become more decentralised. Common procedures and standards must apply to data entry and record keeping on all courses. The Registrar will have responsibility for ensuring that within the Admissions Office all procedures established by the student database manager are operated fully.

Responsibilities and Duties
The Admissions Registrar will report directly to the Director of Studies for pre-university courses.
(S)he will also report to the Principal in relation to the handling of general enquiries. (S)he will liaise closely with the student database manager on the operation of the student database.

Specific duties and responsibilities:

1. Associated with all enquiries received by the Admissions Office

  • forwarding enquiries clearly associated with other courses to appropriate people
  • answering general enquiries, or those relating to courses not offered
  • maintaining records (for instance of sources of enquiries)

2. Associated with admissions to pre-university courses

  • Enquiries: Dealing with all telephone and walk-in enquiries, and with correspondence by fax, letters and e-mail. It is expected that the Admissions Registrar will be able to answer all routine enquiries from a very early stage in his/her appointment. Other enquiries will require consultation with the Director of Studies, although with experience, the Admissions Registrar will be able to handle a higher proportion of these. This work involves dealing with prospective students, parents, agents and other schools.
  • Admissions processes: With the Director of Studies, ensuring that all applications are appropriately handled; communicating with parents, agents, schools etc.
  • Assisting with promotion and marketing: Assisting in the organisation of open days, scholarship days and other similar promotional activities. Some assistance to be given to the web manager and to colleagues with responsibility for the presentation and production of publications.
  • Procedures: Operating all existing and agreed procedures. With the Director of Studies, improving existing procedures or devising new procedures for responding to student enquiries and applications, and subsequently tracking applications through their various stages, including initial response and follow-up, interview, the seeking of references, and letters of acceptance (or not).
  • Supervision: Of the work of any additional staff engaged on pre-university admissions work. (The need for such assistance will be assessed after the appointment of the Admissions Registrar).
  • Statistics: The maintenance of statistical records and the production of regular statistical reports giving details of numbers, sources and types of enquiries and applications received and processed, as required by the Director of Studies, marketing staff, the Bursar and the Principal.
  • Relating to the student database:
    • Ensuring correct entry of key data in the student database for all pre-university students' applications/admissions
    • Producing regular statistical reports drawing on the student database.
    • Recommending changes to data kept on students

Responsibilities extend only to key information common to all students on all courses e.g. dates of birth, names, addresses etc. The database is also used to maintain academic and other records, and much other general information related to College administration, entry and maintenance of which is the responsibility of others. The Registrar will liaise closely with the manager of the whole database.

Person Specification

Essential Requirements
The person appointed will:

  • be an excellent administrator
  • have knowledge of or interest in acquiring knowledge of different educational systems, to enable some academic counselling to be undertaken
  • have strong IT skills, particularly in storage and manipulation of data
  • have very good interpersonal skills
  • have an interest in and aptitude for promotion of the College to prospective students and parents
  • have a good telephone manner
  • have excellent written and spoken English
  • be a graduate or of equivalent educational background
  • be motivated to achieve recruitment targets, while ensuring maintenance of quality

Desirable
In an international college, and particularly in this post, knowledge of languages other than English will be an advantage

Natural administrative skills; ability to devise and implement simple and effective procedures


Terms and Conditions

Working hours:
Monday to Friday, 9am to 5pm with one hour for lunch. Some flexibility is essential here. On occasions, work will be needed outside these hours to meet deadlines etc. This may involve occasional weekend work, for which there is time off in lieu.

Holidays:
22 working days per year and the period over Christmas when the College is closed (24 December - 1 January inclusive). (Although officially closed over Christmas we do need to have post checked once or twice by an appropriate person). The College operates during bank holidays in May and August and work may be required on one of these days, with time off in lieu.

Salary and benefits:
Starting salary will be according to qualifications and experience. This will be related to an appropriate St. Clare's scale, these scales being related to those in local authorities or universities. Free lunches in the College dining room or café/bar during the academic year and major summer courses.

Pension:
After three months service you are entitled to join the College's group personal pension scheme. Employer pays up to 10% of salary subject to the Employee contributing 5% of salary, the Employer's contribution being double that of the Employee. Pension entitlement may be backdated to any time from the date of commencement of employment.

Probationary period:
The first six months will be probationary, within which notice is two weeks on either side. Thereafter notice is one month on either side.

Applications:
Please apply by short letter enclosing a full curriculum vitae to include names, addresses and telephone numbers of 2 referees to:

Boyd Roberts, Principal
St Clare's, Oxford
139 Banbury Road
Oxford OX2 7AL

Or by email to: recruitment@stclares.ac.uk

Fax: 01865 - 310002

Closing date for applications: 20 January 2004

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