Background to the post
St. Clare's, Oxford is an independent, non profit-making educational charity. Our mission is to advance international education and understanding. We offer a range of short course programmes, the majority of which take place during June, July and August.
Main purpose of the role
• To assist with sales and registrations associated with all courses for juniors, younger and older teenagers.
Main responsibilities and duties
• Handles sales enquiries efficiently, advising on the full range of summer programmes, via telephone, e-mail, fax etc.
• Takes particular responsibility for EFL courses for juniors and teenagers, liaising between client, Sales Manager and Course director over availability of courses.
• Enters student registrations into the college database (Streamline) with due attention to detail.
• Sends confirmation letters, invoices and joining documents to clients, maintaining separate file for each.
• Liaises with colleagues (in bursary, travel, student services, Sales Manager) and informs of any changes.
• Produces weekly report of bookings, courses, availability etc.
• Produces arrivals lists for each intake weekend and circulates to colleagues, as appropriate.
• Assists personally with the arrivals on a minimum of two Sundays during the season.
• Covers for the temporary Sales & Registrations Manager in her absence or as required.
• Performs other related duties as required.
Terms and Conditions
This is a temporary post from early April to mid-August. Basic office hours are 09.00 - 17.00 with one hour for lunch (provided free in the College dining hall on working days when courses are in session) five days a week; normally Monday to Friday but with some weekend shift work/flexibility of hours at certain peak times. Work may also include some bank holiday days for which time in lieu may be taken.
Payment
£280 per week, including statutory holiday entitlement. Some holiday may be taken during this period with prior agreement of the Director of English Language Courses; the remainder to be taken at the end of contract. A bonus will also be awarded on successful completion of contract.
All payments are credited automatically to each staff member's bank, in arrears, on the 26 th of each month.
References & checks
All offers of employment and contracts are issued subject to satisfactory references and satisfactory outcomes on completion of all necessary checks, including establishing the right to work in the UK . In some cases some or all of these checks will have been undertaken before an offer is made. In most cases, taking up employment will be subject to the satisfactory completion of all necessary procedures.
Under the National Minimum Standards for Boarding Schools, we are required to undertake additional checks on all employees working with our residential students who are under 18:
• Full written references, and phone references on quoted referees, including current employer, may be obtained before or after interview. You should indicate specifically if you wish St. Clare's to refrain from contacting your current employer.
• Police checks / Criminal Records Bureau checks must also be undertaken, for which employees / prospective employees are required to provide information and consent. A Certificate of Good Conduct is acceptable if you are returning from abroad.
• Contact with all previous employers where the employee has worked with children or vulnerable adults is also required. This is to establish the reason for leaving the position. On occasions, further information and a reference may be sought in writing, by phone or by other means. By providing details of previous employment, it is assumed that the employee/prospective employee has given consent for this contact, and no specific consent of the employee / prospective employee will be sought.
• The College reserves the right to contact any previous employer and to make any additional enquiries it considers necessary in order to meet its responsibilities in relation to employment of people working with students who are under the age of 18.
Statutory Deductions
Tax and National Insurance will be deducted from salaries in accordance with UK employment regulations. St. Clare's, Oxford will require P45s (if available) and National Insurance numbers before commencement of employment.
Please apply with short covering letter and current c.v., including two referees, one of which should be your current or most recent employer to:
Lawrie Coupland
Short Courses Office
St. Clare's, Oxford
139 Banbury Road
Oxford OX2 7AL
Email: charlotte.thompson@stclares.ac.uk
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