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             From the moment 
              your child arrives in the UK at the airport, our commitment is to 
              ensuring his/her safety and welfare at all times during their stay 
              with us.  
            The following 
              features of our special junior courses are designed to do just this: 
            
            Safe 
              and secure schools grounds 
              A secure 
              perimeter wall encompasses all the on-site school facilities. The 
              main school gate is locked each night. The residences have security 
              coded entrance doors which mean that only students and staff on 
              the course can enter.  
            High 
              Staff:Student Ratio 
              We can 
              take a maximum of just over 100 students on each 3-week course. 
              The ratio of staff:students on the courses is minimum 1:8; more 
              often 1:6. Staff working on these courses will include the following: 
            Directing 
              team: Course Director, Activities Director, Director of Studies, 
              Welfare Officer 
              Teachers: Up to 8* suitably qualified and experienced EFL teachers 
              (depending on exact student numbers) 
              Activities team: 6-8* activities staff separate from the 
              teaching team who work with the Activities Director to deliver an 
              exciting range of cultural, arts and sporting events/trips. (*depending 
              on student numbers) 
            Welfare 
              Staff 
              All staff working on our courses are in loco parentis and 
              as such look after the children. However, we also employ a member 
              of staff for the course duration who is specifically responsible 
              for student welfare, and usually at least 2 other members of staff 
              who are first aid trained. The welfare officer will monitor any 
              pre-existing medical condition a student may have (e.g. asthma), 
              maintain clear records of any student accident or illness, make 
              doctor's appointments and accompany the students to the doctor or 
              hospital where necessary. Medical drugs will not be administered 
              by our staff without the sanction of a medical professional (doctor 
              or nurse), unless the medicine has been brought from home with the 
              student, with clear instructions from the student's own doctor as 
              to its permitted use. Top 
            Tried 
              and Tested Methods / Procedures 
            
              - Staff are 
                chosen for their warmth, caring and professional approach; many 
                return to work with us each summer and bring a wealth of experience 
                to the courses. All staff working on the courses are officially 
                checked for their suitability to work with young people.
 
              - The majority 
                of staff live in the student residences, are easily accessible 
                by the students if they have any problems, and follow a clear 
                rota of night-time duty whereby they check that all the students 
                are in their rooms at bedtime.
 
              - We meet the 
                students (on specified dates/times) at London Heathrow airport 
                and transfer them by taxi, minibus or coach to the course centre. 
                
 
              - On arrival 
                at the course centre students are warmly greeted and shown to 
                their rooms.
 
              - We take care 
                of any valuables, passport, air ticket and pocket money. Passports 
                and tickets are kept in the safe; money is banked and a daily 
                on-site banking service is operated for the students so that they 
                do not have to carry too much money around with them.
 
              - We have an 
                open-office policy and the children are encouraged to approach 
                staff at any time with queries / problems they may have. All incidents 
                are clearly logged in the Course Record Book.
 
              - Each child 
                has a tutorial with the Course Director during the first week 
                so that any problem areas can be swiftly resolved.
 
              - All off-site 
                activities and excursions are carefully planned, with prescribed 
                ratio of staff:students accompanying the children. The students 
                are well-briefed on the time-table for the trip and are given 
                a clear, written itinerary.
 
              - At the end 
                of the course our staff accompany the children to London Heathrow 
                airport and help them check in for their flight home. 
 
             
            
              
                | It 
                  is our aim that the students have a rewarding, exciting and 
                  enriching stay. Their welfare and security are of as much importance 
                  to us, as is their language learning experience | 
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