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From the moment your
child arrives in the UK at the airport, our commitment is to ensuring
his/her safety and welfare at all times during their stay with us.
The following features of our special junior courses are designed to
do just this:
Safe
and secure schools grounds
A secure perimeter
wall encompasses all the on-site school facilities. The main school gate
is locked each night. The residences have security coded entrance doors
which mean that only students and staff on the course can enter.
High
Staff:Student Ratio
We can take
a maximum of just over 100 students on each 3-week course. The ratio of
staff:students on the courses is minimum 1:8; more often 1:6. Staff working
on these courses will include the following:
Directing team:
Course Director, Activities Director, Director of Studies, Welfare Officer
Teachers: Up to 8* suitably qualified and experienced EFL teachers (depending
on exact student numbers)
Activities team: 6-8* activities staff separate from the teaching
team who work with the Activities Director to deliver an exciting range
of cultural, arts and sporting events/trips. (*depending on student numbers)
Welfare
Staff
All staff working on our courses are in loco parentis and as such
look after the children. However, we also employ a member of staff for
the course duration who is specifically responsible for student welfare,
and usually at least 2 other members of staff who are first aid trained.
The welfare officer will monitor any pre-existing medical condition a
student may have (e.g. asthma), maintain clear records of any student
accident or illness, make doctor's appointments and accompany the students
to the doctor or hospital where necessary. Medical drugs will not be administered
by our staff without the sanction of a medical professional (doctor or
nurse), unless the medicine has been brought from home with the student,
with clear instructions from the student's own doctor as to its permitted
use. 
Tried and Tested Methods / Procedures
- Staff are chosen for their warmth, caring and professional
approach; many return to work with us each summer and bring a wealth
of experience to the courses. All staff working on the courses are officially
checked for their suitability to work with young people.
- The majority of staff live in the student residences,
are easily accessible by the students if they have any problems, and
follow a clear rota of night-time duty whereby they check that all the
students are in their rooms at bedtime.
- We meet the students (on specified dates/times)
at London Heathrow airport and transfer them by taxi, minibus or coach
to the course centre.
- On arrival at the course centre students are warmly
greeted and shown to their rooms.
- We take care of any valuables, passport, air ticket
and pocket money. Passports and tickets are kept in the safe; money
is banked and a daily on-site banking service is operated for the students
so that they do not have to carry too much money around with them.
- We have an open-office policy and the children
are encouraged to approach staff at any time with queries / problems
they may have. All incidents are clearly logged in the Course Record
Book.
- Each child has a tutorial with the Course Director
during the first week so that any problem areas can be swiftly resolved.
- All off-site activities and excursions are carefully
planned, with prescribed ratio of staff:students accompanying the children.
The students are well-briefed on the time-table for the trip and are
given a clear, written itinerary.
- At the end of the course our staff accompany
the children to London Heathrow airport and help them check in for their
flight home.
| It is our aim that
the students have a rewarding, exciting and enriching stay. Their
welfare and security are of as much importance to us, as is their
language learning experience |
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