These are just a few of the questions parents and students have asked in the past. I hope you will find the answers here - if not do not hesitate to call us

When should I arrive at St. Clare's?

Arrival day is Sunday.

Are airport transfers provided?

Yes, young students enrolled on one of our junior courses have free transfers if their flight arrives and departs from London Heathrow airport at the times and dates given in this detailed schedule - airport pick up times. If you arrive outside of these hours please contact us so that we can arrange a special transfer service. This will be at an extra cost. Arrivals and departures from other airports will be charged separately. See more details about our airport transfer service.

What happens on Arrival Day?

On the first Sunday of the course you will be met by our staff, and driven to the school. New students will be welcomed and shown to their rooms. Food is available all day. We take care of pocket money, tickets, passports and valuables.

What happens on Departure Day?

At the end of the course our staff accompany the students back to London Heathrow airport in plenty of time to check in for their flight home.

When do I start my lessons?

You start your lessons at 0900 on Monday.

When do my lessons end?

The last teaching day is the Friday before you depart.

When do I leave St. Clare's?

You leave on Saturday.

Who will be responsible for my child?

Our staff are carefully chosen. They are all properly qualified and experienced and have all been officially checked for their suitability to work with children. Many of them return to work for us each summer. The Course Director is supported by an Activities Director, Director of Studies and a Welfare Officer. In addition there will be up to eight qualified and experienced teachers and an Activities Team of between six to eight enthusiastic and qualified staff.

Do I need insurance?

No, the course fees include travel insurance cover with an independent insurance company organised by St. Clare's brokers. These are the full details of the Travel Insurance Policy. If you need to make any claims on the policy you must contact the insurance company yourself. However we strongly recommend that you take out your own insurance in the case of lost or stolen belongings.

Fees for junior English courses (10-15 years) include:

• Supervised accommodation on our campus in dormitories sharing with 4 to 6 students
• Full board - 3 meals per day (breakfast, lunch and dinner)
• 18 hours per week of English language classes max 15 students per class
• Teaching materials including a student folder
• Certificate of attendance and academic report
• Bed linen and towels
• Personal laundry
• Three excursions per week including entrance fees
• Full programme of social, cultural and sporting activities in the afternoons and evenings
• Airport transfers from / to London Heathrow Airport
• Supervision, from arrival to departure

Not included in the fees:

• Damage deposit of £20 (payable on arrival; refundable at the end of stay)
• Express courier fees £25 (if required for visa documents)

How many excursions are there?

You will go on 3 excursions each week.

How much pocket money will I need?

We think £50 per week is plenty. You will also need £20 for your damage deposit.

Can I share a room with a friend?

We do not normally put students of the same country in the same room.

How can I contact my child?

The course office is open every day between 0900 and 2100 hrs. Details of telephone numbers will be sent to all students before arrival. There is also a mobile number which can be used in emergencies or at night.

Who will wash my clothes?

We will. Bring a laundry bag with your name on.

What do I need to bring with me?

• valid Passport or ID card
• pocket money
• washing things, soap, shampoo, toothbrush, etc.
• swimming costume & towel
• sports footwear
• clothes for sport
• warm pullover / top